Payments
Cancellation Policy
This policy explains how paid plan cancellation works when payment features are enabled.
Last updated: 25 May 2026
Before paid plans launch
eMed7 currently focuses on the family ledger. If no paid plan is active, there is no subscription to cancel.
After paid plans launch
Account owners can cancel a paid plan from account settings or by contacting support. Access to paid features continues until the end of the active billing period unless a gateway-specific rule states otherwise at checkout.
Account data
Cancelling a paid plan does not remove account data. Data removal is handled through the Data Removal Policy.